How to use
„A framework for all situations“
Our Framework serves for inspiration, so treat it like a recipe that you can adapt, for instance, the choice of a different sequence of steps.
01Starting from scratch or ongoing change
The DDF helps both companies that have already started the digital transformation by themselves and firms that are building their digital products and services from scratch.
If you are already going through the transformation process, answer some questions:
- What are we good at?
- What are we not good at?
Depending on the result, a specific part of our Framework will help you. For example, if you are struggling with the division of business and IT, you can make a Proof of Concept design to build a bridge between them.
If you are just beginning the process, answer the following questions:
- Have we set the right goals?
- Do we know how the new way should work?
- Have we mapped out how to get there?
- Are we clear about the architecture?
- Are we sure about how we engage people across the company?
The answers to these questions will help you choose the parts of our Framework with the most relevance. Regardless, you should initially spend about three months on the strategy and then start implementing it as quickly as possible, adjusting the plan as you go through the process.
02Corporation v start-up v public sector
All parts of the Framework can be tailored to the company environment. Activities can be fundamental or minor in scope, depending on what digitalization is to achieve. For example, when designing a customer journey at a bank, we could spend two to three months preparing a robust solution. We can manage the design in a few weeks at a smaller company. Different environments require different scope and approval.
03Agile vs. waterfall
The DDF is compatible with both agile approaches to the operation of an organization and with the traditional waterfall approach to project management.
For agile companies, it is crucial to set the direction at the outset. But you should devote more time to the design, principles and setup of your organization to make it ready for decentralized transformation. In Architecture, stick to a two to three-year vision, without which your teams could end up going off in different directions. But avoid making the design perfect in advance. On the contrary, create only an overall idea of how it works. In the same way, work iteratively in planning. The initial plan does not have to cover the whole two to three years, but maybe three to six months. Update it periodically. Our Framework will help you with that.
For companies using the waterfall model, at the beginning of the transformation you should describe the overall picture, from design and architecture to a well-structured transformation plan for two to three years.